Etsi Videoita, Käyttäjiä, Tapahtumia, Audiotiedostoja, Kuvia ja Blogeja Etsi

FAQ|Austria

Find your Answers here!


Blogini

«takaisin
<1 345  179>

Why does my video hang in status "Transcoding"?

Feb 01, 2012

7,468 Katselua
     (0 Arvostelu)

Here are some reasons why the video hangs in status “Transcoding” for more than 1 day:


- A communication error occured between lightcast and encoding.com

Solution: Please contact our support team before you try to upload your file again.


- The encoding queue manager hangs

Solution: Please contact our support team before you try to upload your file again. 

 

>>> Return to FAQs <<<